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Frequently Asked Question at Ozwin Casino

How do I register an account in the Ozwin casino?

Registration with Ozwin is a quick and easy process that only requires a minute of your time. Simply click on the bright green Sign Up button, and fill out the standard form that follows. Players need to provide the following information: full name, gender, residential address, email address, phone number, password and currency. It’s crucial that you read and agree with the casino terms and conditions before proceeding. Also, confirm your email so we can keep you in the loop. And just like that- enjoy all of our games stress free!

What if I forget my password and/or want to change it?

Don’t worry if you can’t remember your password! Just click on the “Forgot your password?” link above the Sign In button. Enter your email below, and we’ll send you a guide. Our team is also happy to help if you need more instructions. To change your password, go to the Security tab in your profile. Type in both your current and desired passwords, then save the changes.

What do I do if I forget my email address?

At Ozwin Casino, your email is used as your nickname and identifier. Thus, it cannot be changed. If you forget either your password or email associated with your account, accessing to your account may take some time. If you forget the email address you registered with, please contact our support team. Our managers will help you recover it after successfully verifying your identity.

Can I create more than one account?

A player may only create one casino account. Multiple accounts for the same person are not allowed, regardless of email address, residential address, or payment system used. All Ozwin clients are required to pass a verification process to adhere to industry standards. In the event that these requirements are not met, we will detect it quickly and your account may be suspended or closed. Your winnings and bonuses may also be canceled in this case.

Can I change the preferred currency after signing up?

You can absolutely change the currency you’re using at the Ozwin online casino! If you want to switch things up, simply go to your account page and navigate to the Balance tab in the Wallet section. You can now select your preferred national currency or crypto before making a deposit in the payment form. Please be advised that banking options may differ slightly depending on the chosen currency.

What currencies are accepted?

At Ozwin casino, we accept five international currencies and seven cryptocurrencies. These include the Australian dollar, the New Zealand dollar, the Canadian dollar, US Dollar, Euro; Bitcoin Cash, Dogecoin Ethereum Litecoin Tether Ripple.

How fast will my deposit be credited to my account?

Bypass all of the hassle gambling typically involves by playing with us! Quickly and easily refill your account so you can get back to what’s fun.

How long do I wait for a withdrawal?

The withdrawal form displays the most up-to-date and relevant information for different countries and payment methods. In general, payouts are processed in a timely manner, usually instantly, although bank transfers may take up to three banking days. Your cash-out request must be approved by the Ozwin casino, but usually this only takes a day.

What are the minimum and maximum deposit and withdrawal limits?

At Ozwin, the minimum deposit you can make is €20, and the minimum withdrawal is a mere €30. To see what our payment limits are in other currencies, head on over to our “Terms and Conditions” page. They’ll be indicated there in the forms as well.

Does Ozwin charge any fees for depositing or withdrawing?

Most payments are commission-free, but bank transfers may be charged with a 2.5% fee. Be aware that players are responsible for the fees imposed by their payment providers and the jurisdictions of their residence.

How much can I take out from my account per week, day, and month?

At Ozwin Casino, you can withdraw a maximum of €10,000 per day, €20,000 per week, or €60,000 per month. If you’d like to view these limits in other currencies, simply visit our “Terms and Conditions” page.

Should I verify my identity for depositing and withdrawing?

In order to make a withdrawal from your casino account, you must first pass verification. To do this, simply go to your profile and upload the required documents into the corresponding fields.

How long does the KYC procedure take?

One of our support agents will check your documents within one business day after you add them to your profile.

How do I claim bonuses?

To redeem a bonus, enter its corresponding promo code (if applicable) upon depositing the minimum amount required. Note that some promotions are only available for first-time account holders, while others can be redeemed on specific days of the week. You should always double-check special offers on the Promotions or “Bonus Terms and Conditions” pages to avoid any surprises.

What is meant by bonus wagering?

According to all bonus terms and conditions, wagering is always required. betting in Ozwin would give you a 100% welcome bonus of up to €6,000 with an x40 wager. In addition, we’ll set free spins aside to make the case more understandable. If you deposit €100, we’ll give you another €100 as bonus cash. Once you’ve gambled a total of €4,000 (which is equal to 100€ x 40), your bonus will be wagered and cleared for withdrawal. From there, the associated funds with the bonus can be taken out as real money. What should I do if I can’t wager my bonus?

Are there any personal or exclusive bonuses?

If you become a loyal Ozwin online casino player, you will be rewarded with personalized offers and access to special loot boxes. Our loyalty program is easy to join–sign up and you’re in!

The game fails to launch or freezes — what do I do?

Above all, don’t worry — if you placed a bet, it’s still there. The round was completed. You can check the results in your transaction history. If there is no information about your bet, then it wasn’t accepted. Try taking the following measures: Reopen the game. Start afresh with the casino page by reloading it. Clear your internet browsing history including cookies and cache.

Are there are any financial tools to keep me from going broke?

At Ozwin casino, we are committed to responsible gambling and offer various personal limitations for our clients. They can limit their deposits, bet amounts, session time, and losses. If you suspect you need a break from gambling, there is also a cooling off period available.

How well is my personal data protected?

One of our main priorities at Ozwin is the security of our clients’ data. We use the required encryption methods and cooperate with reliable software and payment providers. If you still have questions that weren’t answered here, please let us know. Do you need assistance?